Personal AI Secretary for Cross-Border Business Executive

The Challenge

Our client is a successful Taiwan-based entrepreneur who oversees multiple businesses spanning food & beverage and media industries across Taiwan and Thailand. Managing operations across two countries, multiple time zones, and three languages (Mandarin, Thai, and English) created overwhelming complexity. Critical contract deadlines were being missed, important meeting notes were buried in endless email chains, and key business intelligence was scattered across dozens of documents in different formats. The client needed a solution that could understand his entire business context and act as an intelligent personal secretary available 24/7.

Our Approach

We designed and deployed a custom RAG (Retrieval-Augmented Generation) AI agent tailored specifically to the client's cross-border business needs:

• Built a secure, private knowledge base ingesting contracts, meeting notes, emails, financial reports, and business documents from all entities across both countries.
• Developed a multilingual RAG system capable of understanding and responding in Mandarin, Thai, and English, with automatic language detection.
• Implemented intelligent reminder and scheduling features that proactively alert the client about upcoming deadlines, contract renewals, and important dates.
• Integrated the AI agent with everyday messaging apps that the client already uses, enabling natural language queries like 'What was discussed in the Bangkok meeting last month?' or 'When does the restaurant lease expire?' without learning new tools.
• Deployed on a private, secure infrastructure to ensure complete confidentiality of sensitive business information.

Results & Impact

The AI secretary transformed how our client manages his cross-border business empire. No more missed deadlines or forgotten commitments. Critical information that used to take hours to locate is now retrieved in seconds. The system has become an indispensable part of his daily workflow, handling everything from quick fact lookups to complex queries about historical business decisions. The client now operates with confidence, knowing his AI secretary has complete visibility into all his business operations.